Supported living · Adults 18+ · Bristol
Supported living built around your life.
Flexible support for adults who want more independence at home and in their community, agreed with the person it's for.
Support that helps an adult live with greater independence, choice and control in their own home.
The support flexes around the person: how much, how often and what for is agreed together.
Support ranges from a few hours a week to round-the-clock 24-hour care. Our team makes sure every person gets the right level of support to live a full and independent life.
We'll always be clear about what we can and can't provide before anything is agreed.
What support can look like.
Daily living skills, at your own pace
Routines that make the week work
Cooking, shopping and household tasks
Budgeting, bills and paperwork
Getting to appointments
Building confidence in new situations
Social life and community activities
Working towards personal goals
Person-centred
Planning starts with strengths, preferences and what someone wants their life to look like.
- The person leads the conversation, with family or an advocate if they choose.
- Support is written down so everyone knows what's agreed.
- Plans are reviewed as things change, not left to drift.
- Consistency of staff matters to us and we plan for it.
Enquiries
Anyone can start the conversation.
- The individual
- If you're looking for support for yourself, tell us what you'd like to change and what's working already.
- Family or carer
- Enquire on behalf of someone you support. We'll always want to hear from the person themselves too.
- Professionals and referrers
- Social workers, case managers and commissioners can send a referral enquiry and we'll respond directly.
Need information in a different format, such as large print, easy read, audio or a phone call instead? Tell us what works for you and we'll do our best to provide it.
Referral journey
From first enquiry to starting support.
- 1
Enquiry
Send us the basics. There's no obligation and no pressure.
- 2
Conversation
We talk with the person and anyone they want involved.
- 3
Agree the support
We set out what we can provide, in writing, before anything starts.
- 4
Start and review
Support begins as agreed and we review it regularly.
Quality and safeguarding
Commitments we hold ourselves to.
Safeguarding first
Concerns are taken seriously, acted on and escalated to the right people.
Staff who are prepared
Clear expectations, induction and ongoing supervision for our team.
Listening properly
Feedback and complaints are welcomed and used to change how we work.
Records and reviews
What's agreed is documented, and reviewed with the person over time.
Questions
Supported living questions
Can't see your question? Ask us directly and we'll answer plainly.
Ask a questionReady to talk it through?
No forms to chase. Just tell us what you're looking for.